Arnab Sengupta

The world is shaken by the Covid-19 Pandemic. There have been unprecedented changes in the Globe. The Global Business has many instances of misses & some unthinkable hits. Being a Corporate Training Consultant it was quite a VUCA event to observe. Not a pleasant event though. Fear & uncertainty was in everyone’s mind during this Corona pandemic still lurking around. We all are waiting for things to go normal. From a training Industry's point of view, it is the Hybrid model which has emerged as a new trend. Organizations have moved towards online training solutions. Whether it’s Automobile, FMCG, Banks, IT, or any Industry vertical you take. My interaction with the Industry has been extremely interesting and a creative journey. Demands rose for Corporate Online Training Solutions . Suddenly there was an increase of queries for Solutions like LMS, Explainer Videos, Gamification tools, etc. It was such an excitement to speak with clients about engaging their employees.  HR was

This question often clicks our mind whether in Operations or Sales Team. Do we need product Training? How relevant it is? What are the returns? Will it increase my sales? Is it worth investing? Relevant they are and impact is also pretty evident in organizations “Salesman they learn by default-Should just go & sell in the market”-“ Becho Jake” Whether you train them or not they are still going to learn some features and sell products to your customers Points to Ponder Confusion & important doubts about product not cleared Wrong Information passed on to the customer Chances of wrong commitment Sales men saying different things about the same product Loss of reputation to the brand They sell brands which they are comfortable with Mention limited features to customers Avoid selling products which are not clear Doubts about Guarantee/Warranty terms & Condition After Sales Service details clarity low Not fully informed & ca

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